his reserch has been done in order to improve quality of nursing and medical service. In order to improve those qualities the study has been done to know inpatient perception of kindness and meaning of kindness which patients receive from nurse
and
also
what effect inpatient have when they experience kindness from nurse.
The subjects were 454 people who admitted in K Hospital. Time period was from October to December 1995. This survey has been done by personal interview with a written questionnaire.
Analysis of data has been done by X?test and percentage.
The results of the research may be summarized as follows.
@EN 1. The inpatients perception of kindness on nurse were explanation(26.8%), tolerance(16.3%), warm-heartedness(12.8%), interest(9.5%), ability(8.4%), confidence(6.4%), respect(4.0%), support(2.65%).
2. In order to find out general meaning of kindness, study classified by age, sex, education, job experience of hospitalization, inpatient ward. As a result of X?test, no special meaning of kindness was presented in inpatient perception of kind
ness.
3. Contents kindness which inpatient experienced were, warm-heartedness(23%), understanding(18.1%), interest(17.8%), ability(12.8%), tolerance(5.7%) confidence(2.6%).
4. Over half of subjects(59.1%) answered stability to effect on kindness of Nurse. Next are self-confidence(7.9%), respect(5.3%), confidence(4.6%), warm-heartedness(3.5%), understanding(2.6%).
According to above results inpatient feels that meaning of kindness were explanation, tolerance, warm-heartedness. This meaning has no distinctive difference other than consistent meaning.
Likewise, inpatient experience about contents of kindness is similar to meaning of kindness.
As a result of this research, which show that kindness of nurse gives patient stability, respect and confidence, we would kindness is important for recovery of inpatient.
Therefore, this research outcome could be able to help to improve quality of nursing and medical service.
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